SLA-Based Fulfillment Routing — Routes fulfillment work by contractual urgency, so a customer paying for 24-hour activation is not queued behind standard orders. It reads SLA terms from the contract and prioritizes tasks inside order orchestration accordingly.
SLA-Based Fulfillment Routing lives in the Fulfill & Activate phase of Fulfill & Bill — the stage where you activate what was sold, meter what's used, bill it right. In the corpus tool index this phase maps to the Entitlements and Billingcategories.
No product category maps cleanly onto this module yet — companies typically build it in-house or cover it with adjacent tooling. See who builds vs buys across the corpus.