Lago collapses Business and Enterprise into a single Lago Premium package

Lago’s pricing page now shows a single feature-matrix column, “Available in Lago Premium,” where it previously ran side-by-side Business and Enterprise columns. Both were always quote-only, and the new package is too, so no dollar amount moved: the change is entirely in packaging.

Three things changed at once. First, deployment stopped being a tier gate — the page states “Lago Premium is available with Cloud Deployment and Self Hosted Deployment,” so self-hosting with vendor support no longer requires the top tier. Second, support unbundled in both directions: business-hours incident management, a customer portal for support access, and implementation guidance and check-in are included, while 24x7 incident management and an Assigned Solution Engineer became “Add-on available on demand,” and Forward Deployed Services are quoted as a “Custom Professional Service (pricing on demand).” Third, two capabilities gained explicit caps with add-on overage — multiple billing entities are “included up to a capped number of billing entities, available as an add-on beyond that threshold,” and data pipeline integration is “included up to a capped volume per month.”

The matrix also gained new rows since the last capture: AI Billing Assistant, AI Finance Assistant, an MCP server, wallet alerts, prepaid credits, grace period management, issue receipt, security logs, RBAC with custom roles, and SSO via Okta.