Hyperbolic splits compute into four surfaces with prepaid credits and a price lock
Hyperbolic now packages compute as On-Demand, Reserved, Private Cloud and Serverless Inference, funded by never-expiring prepaid credits with a $5 minimum and Auto Top-Up.
Two self-serve surfaces (GPU marketplace, serverless inference); reserved clusters and dedicated hosting were sales-quoted only.
Four documented surfaces — On-Demand (hourly, 99.5% SLA), Reserved (prepaid, self-serve from 1 week to 1 month), Private Cloud (custom contract), Serverless Inference (99.9% SLA) — plus separately metered storage volumes.
Hyperbolic’s docs now formalise a commitment ladder that used to be a sales conversation. Reserved capacity is self-serve in-app at a discounted prepaid $/GPU/hour with terms from 1 week to 1 month (larger commitments still go through sales), paid in full up front with no early termination. Private Cloud is the sales-led tier: single-tenant, off-platform, negotiated per contract on multi-month to multi-year terms, and billed separately rather than from credits.
The money mechanics are newly explicit. Compute credits are purchased at a $5 minimum, are always 1:1 with dollars, and never expire; Auto Top-Up recharges a stored payment method when the balance falls below a customer-set threshold, evaluated every 10 minutes. On-demand instances require a balance covering at least one hour of runtime across all instances, with no minimum charge. Most notably, Hyperbolic now documents a price lock: “the cost per hour per GPU displayed during instance creation is locked in for the duration of the instance”, with one stated exception for long-running instances at significantly below-market rates. Storage volumes are metered hourly on provisioned capacity — “regardless of the capacity actually used or the volume of data transferred” — with a 30-day grace period to recover data after a balance hits zero.
Published on-demand starting rates move to H100 SXM $2.89, H200 $3.49 and B200 $5.99 per GPU-hour (catalog advertised from $0.20/GPU/hr), and the consumer-GPU per-hour rates are pulled from the page. Packaging is now four surfaces — On-Demand, Reserved, Private Cloud and Serverless Inference — funded by prepaid compute credits (minimum $5, never expiring) with Auto Top-Up, a per-instance price lock, and 99.5%/99.9% uptime SLAs. Serverless token rates are unchanged.