Chargebee replaces Retention with Growth and adds a free CPQ line

Chargebee restructured its public pricing around four product tabs — Billing, CPQ, RevRec and Growth — and only the Billing tab carries a list price. The former Retention product line is gone, replaced by Growth, whose Enterprise tier is the first place Chargebee states “Scalable Custom Pricing based on number of active subscribers” as its meter; Growth Starter is $0 but is gated to existing Chargebee Billing customers and capped at a single experiment “play”. Receivables, previously one of the four quoted modules, no longer appears on the pricing page at all.

The bigger monetization move is the new CPQ line. CPQ Lite is free for the first 50 quotes and shows as included on all three Billing tiers, while full CPQ is quote-only — Chargebee is giving away entry-level quote-to-cash as an attach mechanism rather than selling it as a module. All three non-Billing lines carry the same qualifier: “available exclusively for Chargebee Billing customers.”

Billing’s own numbers are structurally unchanged but presented differently: Performance is now quoted as USD 7,188/yr (“Annual commitment / Billed monthly”) rather than a monthly figure, and its call-to-action is “Get a demo” rather than a self-serve checkout. Notably, the 0.75%-on-billing rate is published only for Starter — the page states no overage rate for billing above Performance’s USD 100K/mo allowance.