Dedup & CRM Hygiene — Merges duplicate records, normalizes fields, and retires dead data so the CRM reflects reality. Without it, routing misfires, attribution double-counts, and every downstream capability in this stage degrades quietly.
Dedup & CRM Hygiene lives in the Lead Lifecycle & Data Foundation phase of Create Demand — the stage where you build qualified pipeline before a deal exists. In the corpus tool index this phase maps to the CRM and Data platformcategories.