What is it
Per-Unit Pricing is a billing unit used by robotics, hardware AI, and some SaaS companies where the metered object is a physical or abstract “unit” — a robot deployed, a device sold, or a defined deliverable.
The word “unit” is doing a lot of work here, and that ambiguity is the whole point. In physical AI, a unit is a tangible object: a humanoid robot frame, an autonomous drone, a licensed model deployment running on a device. In software, a unit is an invented accounting abstraction — Labelbox prices data work per Labelbox Unit (LBU) and Databricks’ Mosaic AI prices every AI workload per DBU (Databricks Unit) — a normalized token that lets one meter span workloads with no shared natural dimension. What unites both families is that the definition lives in the contract or the rate card, not in any universal standard the buyer can independently verify.
The physical family dominates embodied AI: humanoid and robotics vendors — 1X Technologies, Figure, Apptronik, Sanctuary AI, Covariant — all sell or lease per unit, almost always behind a sales quote. The abstract family solves the opposite problem: when a platform sells several products with wildly different cost structures, one invented unit collapses three rate cards into a single number. Either way, per-unit pricing trades a clean sticker price for flexibility the vendor keeps for itself — and the two families fail buyers in mirror-image ways.
How it works
Per-unit pricing splits into two mechanically distinct families that happen to share the word “unit.” Getting the distinction right is the key to reading any of these bills.
| Family | What the unit is | How it’s metered | Example |
|---|---|---|---|
| Physical unit (hardware) | A robot, drone, or device — one countable object | Per unit sold outright, or a flat monthly lease per unit (RaaS) | 1X Technologies NEO: $20,000 outright or $499/mo |
| Abstract software unit | A normalized accounting token that depletes with use | Metered per second, per row, or per operation | Databricks Mosaic AI DBU: $0.07/DBU, per second |
| Deliverable / contract unit | A defined output negotiated in the contract | Per milestone or per deployment, sales-quoted | Figure, Shield AI enterprise pilots |
The physical unit is the simplest: it’s a hardware transaction wearing a subscription costume. 1X Technologies sells NEO for a one-time $20,000 (Early Access, priority 2026 delivery, $200 refundable deposit) or a $499/month RaaS lease on a six-month minimum. The monthly figure is a flat fee, not a metered per-task charge — the “meter” is simply how many robots you have. Channel data on Skydio drones shows the same shape: analysts cite X10 kits around $15,000–$20,000 and X10D units at $30,000–$50,000, though Skydio itself publishes no first-party rate.
The abstract software unit is where per-unit pricing behaves like genuine consumption billing. Consider Labelbox’s LBU, the most transparent example in the corpus:
| Product | LBU consumption | Effective cost |
|---|---|---|
| Catalog (curation) | 1 LBU per 60 rows/mo | ~$8.33 per 10k rows/mo |
| Annotate (labeling) | 1 LBU per labeled row | $0.10 per row |
| Model (evaluation) | 1 LBU per 5 rows | $0.02 per row |
At a flat $0.10/LBU, the same dollar buys 60 curated rows or a single labeled row — a 60x asymmetry hidden inside one meter. Databricks’ Mosaic AI works the same way: a token of inference, an hour of GPU serving, and a fine-tuning run all roll up into DBUs (AI workloads list at $0.07/DBU, model training references $0.65/DBU), metered per second, with the crucial caveat that the DBU is the software charge only — you pay your cloud provider separately for the underlying compute.
Unit math (physical): Total = (units deployed × per-unit price). A 10-robot NEO fleet on subscription = 10 × $499 = $4,990/mo.
Unit math (abstract): Total = (rows × per-row LBU rate × $/LBU). Labeling 50,000 rows in Labelbox Annotate = 50,000 × 1 LBU × $0.10 = $5,000.
Companies using this
Fourteen companies in the corpus meter on units, and they split cleanly into two camps: physical AI (humanoids, drones, autonomous aircraft) where the unit is a robot, and ML/observability platforms where the unit is a software abstraction like an LBU or DBU. 1X Technologies is the canonical public-price example on the physical side; Labelbox is the clearest abstract-unit example on the software side.
Patterns observed
A $20,000 humanoid and a $0.07 software unit share no obvious category — yet a few patterns hold across the whole set.
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The unit is deliberately vague, and that’s a feature. Every company here uses “unit” precisely because it doesn’t commit them to a natural dimension. One LBU meter spans curation, labeling, and evaluation; DBUs fold inference, serving, and training into one number; on the physical side, Figure and Apptronik leave the definition — outright sale vs. RaaS lease, what’s bundled — entirely to the contract. That vagueness preserves pricing flexibility a per-token or per-seat meter would surrender.
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Physical-unit vendors overwhelmingly hide the price. Only 1X Technologies publishes a real, self-serve number; Figure, Sanctuary AI, Covariant, Apptronik, Shield AI, and Physical Intelligence all quote via sales. They almost all carry
sales-ledas their motion because per-unit production cost is still falling and each deployment needs custom integration. -
Abstract-unit vendors publish the rate but hide the conversion. The headline number is clean; the real cost hides in the per-operation rate. Beyond Labelbox and Databricks, Langfuse meters “units” (traces + observations + scores) at $8 per 100k overage and LangChain prices LangGraph compute in LCUs at $1.50/LCU — same shape, different token.
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The published unit is often the smaller half of the bill. Software-unit vendors rarely bill units alone: Databricks Mosaic AI makes you pay your cloud provider for compute on top of the DBU, and Labelbox layers sales-quoted human labeling (Alignerr) over the per-LBU charge — services that typically dwarf the software meter.
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Robotics-as-a-Service reframes the unit as a subscription. 1X Technologies and Apptronik (Apollo) offer a per-unit lease rather than an outright sale — the unit stays the robot, but the billing shape shifts to a recurring fee that anchors against a human wage rather than a hardware sticker.
Counterexamples & variants
The cleanest counterexample to “per-unit means opaque enterprise pricing” is 1X Technologies, which attaches a real self-serve figure to a consumer humanoid while the rest of the sector quotes bespoke. The catch is what the price buys: at launch NEO leans on remote human teleoperators (“Expert Mode”) for many chores, so the sticker buys an evolving, partly-teleoperated product whose autonomy is expected to grow. The unit is public, but the value behind it is still moving — the mirror image of the abstract family, where the rate is published but the per-operation conversion is booby-trapped, so the price is visible while the bill isn’t.
The “unit” label sometimes papers over a different model entirely. Snorkel AI and Essential AI carry units in their billing dimensions but sell annual enterprise subscriptions quoted via sales — the “unit” is closer to a licensed platform or a contracted deliverable than a metered token. Physical Intelligence is the extreme edge: a pre-commercial lab that sells nothing yet and releases its π0 weights free under Apache-2.0, so its “unit” is entirely prospective. When you see units on a company really running commitment or subscription pricing, treat the label as a placeholder for whatever the contract defines — not as evidence of usage-based billing.
What this means for buyers vs vendors
For buyers
First figure out which kind of unit you’re buying. For a physical unit, treat the quote like a hardware purchase or lease: get total cost of ownership — integration, teleoperation, maintenance, any RaaS minimum term — and don’t assume the sticker is the whole bill. For an abstract unit, the published rate is nearly useless alone; demand the per-operation conversion table before you sign, and always model the separate cloud-compute line where one exists. Our guide to choosing the right usage metric walks through pressure-testing whether a vendor’s unit maps to the value you receive, and the pricing calculator hub helps you model these scenarios before you commit.
For vendors
Per-unit pricing fits when your product has no clean natural meter — a physical object that can’t bill “per token,” or several workloads that don’t share a dimension. The abstract unit buys two things: you can change one product’s underlying economics without renegotiating contracts, and you present one bill instead of three rate cards. The cost is buyer trust — an opaque unit invites suspicion, so publishing your conversion rates builds more credibility than hiding them. In physical AI, decide deliberately: follow 1X Technologies into public pricing (which wins PLG-style demand and press) or stay sales-led like Figure and Shield AI (which protects margin while unit cost is still falling). For the mechanics of standing up a unit meter, our guide to tracking and metering usage events covers the instrumentation.
| Company | Product | Pricing model | Billing units | Free tier | Verified |
|---|---|---|---|---|---|
| 1X Technologies | NEO home humanoid robot & EVE enterprise robotics (RaaS) | No | 2026-07-23 | ||
| Apptronik | Apollo general-purpose humanoid robot (RaaS + outright sale) | No | 2026-06-14 | ||
| Covariant | Covariant Brain — AI for autonomous warehouse robotic picking | No | 2026-07-30 | ||
| Databricks (Mosaic AI) | Mosaic AI — enterprise GenAI & ML on the Data Intelligence Platform | Yes | 2026-06-15 | ||
| Essential AI | Enterprise foundation models & data-workflow automation | No | 2026-07-23 | ||
| Figure | General-purpose humanoid robots (Figure 03) & Helix AI | No | 2026-06-14 | ||
| Labelbox | AI training-data platform (data labeling, curation & model evaluation) | Yes | 2026-06-15 | ||
| LangChain | Agent orchestration frameworks + LangSmith platform | Yes | 2026-07-29 | ||
| Langfuse | Open-source LLM observability, evals, and prompt management | Yes | 2026-07-23 | ||
| Physical Intelligence | Robotics foundation models (Vision-Language-Action policies for robots) | No | 2026-06-14 | ||
| Sanctuary AI | "Physical AI" software platform positioned across industrial robotic arms, robotic (hydraulic) hands & future industrial humanoids — site copy no longer names the Phoenix humanoid or Carbon AI control system | No | 2026-07-29 | ||
| Shield AI | Hivemind autonomy software, V-BAT & X-BAT autonomous aircraft | No | 2026-06-14 | ||
| Skydio | Autonomous drones, docks & flight-autonomy software for defense, public safety & enterprise | No | 2026-06-14 | ||
| Snorkel AI | Programmatic AI data development platform & expert data | No | 2026-07-23 |
Explore this theme in the knowledge graph
FAQ
What is per-unit pricing?
Per-unit pricing is a billing model where the metered object is a discrete physical or abstract 'unit' — a robot deployed, a drone sold, an LBU consumed, or a DBU burned. The definition of the unit lives in the contract or rate card rather than in a universal standard, which is why the model spans everything from a $20,000 humanoid robot to a $0.07/DBU software abstraction.
How do robotics companies use per-unit pricing?
Most robotics companies — Figure, Apptronik, Sanctuary AI, Covariant, Physical Intelligence — quote robot deployments per unit through sales, without publishing a public price, either sold outright or leased as Robotics-as-a-Service. 1X Technologies is the exception: it publishes a real consumer price of $20,000 outright or $499/month for its NEO robot.
What is a Labelbox Unit (LBU) and how does it differ from a robot unit?
A Labelbox Unit is a normalized software consumption metric: one LBU equals 60 curated rows in Catalog, one labeled row in Annotate, or five rows in the Model product, all billed at $0.10/LBU. It is an abstract unit designed to price three different workloads on one meter — structurally similar to Databricks' DBU — not a physical object.
Why do so many per-unit companies refuse to publish a unit price?
For physical AI — robots, drones, autonomous aircraft — per-unit production cost is still falling fast, competitive intelligence is sensitive, and each deployment needs custom integration. Publishing a list price would either commit the vendor to a soon-wrong number or invite head-to-head comparison before the product matures. Shield AI, Skydio, and Sanctuary AI all operate under defense or enterprise procurement norms where contracts dominate over public rate cards.
Is per-unit pricing the same as usage-based pricing?
Not quite. A software unit like an LBU or DBU is genuinely usage-based — it depletes with consumption and is metered per second or per row. A physical unit like a humanoid robot is closer to a hardware sale or lease: you buy the unit once (or subscribe to it), and the 'meter' is the count of units deployed, not a continuous consumption stream.
Related billing units
- Credit-Based BillingA billing unit where customers pre-purchase or are allocated a pool of credits that deplete as they use the product, often at variable rates per feature.
- Token-Based PricingA billing unit common in LLM and AI products, where customers are charged per input and output token processed.
- Per-Seat PricingA billing unit where the vendor charges a fixed fee per named user, regardless of how much each user consumes.
- Per-Resolution PricingA billing unit unique to AI customer-support products, where the vendor charges only when an AI agent resolves a customer issue without escalation.
- Bandwidth-Based PricingA billing unit where customers are charged per gigabyte of data transferred out of the platform.
- Per-Function-Invocation PricingA billing unit where customers are charged per serverless function invocation, often combined with a separate compute-time charge.
- CPU-Hour PricingA billing unit where customers are charged for the CPU time their workloads consume, typically measured in vCPU-seconds or vCPU-hours.
- GB-Hour PricingA billing unit where customers are charged for the memory their workloads consume over time, measured in gigabyte-hours.
- GPU-Hour PricingA billing unit where customers are charged for GPU time consumed, typically measured per-second or per-hour by GPU type.
- Per-API-Call PricingA billing unit where customers are charged per API request, regardless of payload size or processing time.
- Per-GB Storage PricingA billing unit where customers are charged per gigabyte of data stored on the platform per month.
- Media-Minute PricingA billing unit where customers are charged per minute of audio or video processed — used by speech, voice, and video AI vendors.
- Per-Request PricingA billing unit where customers are charged per request served — the generic meter for inference endpoints, search, scraping, and browser infrastructure.
- Per-Event PricingA billing unit where customers are charged per event ingested — the native meter of observability and billing-infrastructure platforms.
- Vector Storage PricingA billing unit where customers are charged for vectors stored or indexed — the storage dimension of vector database pricing.
- Per-Character PricingA billing unit where customers are charged per character of text processed — the standard meter for text-to-speech and translation.
- Per-Document PricingA billing unit where customers are charged per document processed or generated — common in AI writing, SEO, and document-intelligence tools.
- Per-Page PricingA billing unit where customers are charged per page crawled, parsed, or rendered — the meter for web scraping and document parsing.
- Per-Transaction PricingA billing unit where customers are charged per financial or billing transaction processed — the meter of billing and accounting platforms.
- Active-User PricingA billing unit where customers are charged per monthly or daily active user rather than per provisioned seat.
- Per-Task PricingA billing unit where customers are charged per task an automation or agent executes — Zapier's historical unit, now spreading to AI agents.
- Workflow Execution PricingA billing unit where each end-to-end workflow or automation run is metered and billed, regardless of the compute steps it contains.
- Per-Message PricingA billing unit where each individual message or reply in a conversation is metered, common in AI chat and voice platforms.
- Per-Invoice PricingA billing unit used by billing infrastructure platforms where each invoice generated or processed is metered as the primary cost driver.
- Per-Action PricingA billing unit where each discrete action taken by an AI agent or automation is metered — common in browser automation and agentic workflow tools.
- Per-Image PricingA billing unit where each AI-generated image is metered, common in image generation APIs and multimodal AI platforms.
- Per-Conversation PricingA billing unit where each complete customer conversation — from first message to resolution — is metered as a single chargeable event.
- Per-Record PricingA billing unit where each data record processed, labeled, or extracted is metered — common in data platforms and web scraping services.
- Per-Word PricingA billing unit common in translation and localization platforms where the metered object is the word count of content processed.
- Per-Video PricingA billing unit where each AI-generated video is metered, common in video generation and synthetic media platforms.
- Milestone-Based PricingA billing unit used in drug discovery and biotech AI where payment is tied to achieving defined research milestones rather than time or compute consumed.
- Per-Outcome PricingA billing unit where payment is triggered by verified outcomes delivered — distinct from outcome-based pricing models, this refers specifically to 'outcomes' as a countable billing unit.
- Per-Datapoint PricingA billing unit where each individual data measurement or signal ingested is metered — common in cloud cost intelligence and ML evaluation platforms.
- Per-Interaction PricingA billing unit where each patient-agent or user-agent interaction is metered, common in healthcare AI and customer engagement platforms.
- Data Licensing PricingA pricing structure where access to proprietary datasets or data assets is licensed separately from the software or services, common in AI training data and clinical data platforms.
- Robot-Hour PricingA billing unit where each hour a robot or autonomous system operates is metered — the robotics equivalent of a GPU-hour.
- Per-Contact PricingA billing unit where each contact or lead in the database is metered, common in AI sales development and outbound automation platforms.
- Per-Mailbox PricingA billing unit where each connected email mailbox or sending account is metered, common in AI outbound sales and email automation platforms.
- Browser-Hour PricingA billing unit where each hour of headless browser compute time is metered, common in web scraping and browser automation platforms.
- Per-Generation PricingA billing unit where each AI-generated creative asset — image, video, or design — is counted as a 'generation' and metered accordingly.
- Per-Ticket PricingA billing unit where each customer support ticket handled by an AI agent is metered — common in AI customer service platforms.
- Per-Log PricingA billing unit where each LLM request log ingested or stored is metered — common in AI observability and evaluation platforms.
- Per-Trace PricingA billing unit where each distributed trace — a complete record of an LLM request chain — is metered, common in AI observability platforms.
- Per-IP PricingA billing unit where each IP address or proxy endpoint allocated is metered — used by web scraping proxy providers.
- Per-Device PricingA billing unit where each hardware device or endpoint connected to the AI platform is metered.
- Per-Case PricingA billing unit used in legal AI platforms where each case or matter processed by the AI is metered.
- Per-Report PricingA billing unit where each AI-generated report or analysis document is metered as a discrete output.