Gorgias AI Pricing Calculator
Updated July 2026Calculate your Gorgias cost based on ticket volume and AI automation rate.
Gorgias AI pricing: Gorgias pricing: bundled Helpdesk + AI Agent plans from $40/mo — ticket-metered tiers plus an AI interaction allotment, $1.50 per-interaction overage. Use the free calculator below to enter your usage and get an instant all-in monthly estimate — including overages — and see which plan is cheapest for your needs.
How Gorgias AI prices: Bundled ticket-metered Helpdesk + AI Agent interaction allotment.
Best fit — auto-selected: Annual Billing
$522.00/mo— the cheapest plan that fits; adjust usage and it re-picks
Ticket Volume
Total customer support tickets your team handles per month
AI Automation
Percentage of tickets resolved by AI without human agent involvement
💡 Businesses using Gorgias AI typically see 20-40% automation rates.
Compare Plans at Your Usage
Monthly Estimate
Annual Billing
$522.00
per month
Cost Breakdown
Annual
$6,264.00
300 tickets automated at $0.90/ticket
700 tickets handled by agents at $0.36/ticket
Why Annual Billing — $522.00/mo
- Annual Billing at $522.00/mo.
- AI-resolved tickets is 52% of your bill — the lever that matters most.
Budget range
Plan for usage swings, not just today's estimate.
Conservative
$261.00
500 tickets/mo
Expected
$522.00
1K tickets/mo
Aggressive
$1,044.00
2K tickets/mo
Which plan is cheapest as usage grows
Monthly cost vs monthly support tickets. Vertical line = your current usage.
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Get StartedGorgias AI plans at a glance
| Plan | Price | Best for |
|---|---|---|
| Annual Billing | Usage-based | Save with annual commitment |
| Monthly Billing | Usage-based |
Prices shown are list rates as of July 2026. Enter your usage above for an all-in estimate including overages and add-ons.
About this Gorgias AI calculator
This calculator estimates your Gorgias AI cost from publicly available pricing. Actual costs may vary with your specific agreement, volume discounts, and usage patterns — always verify on the provider's official pricing page for the most current rates.
Gorgias AI pricing — frequently asked questions
How much does Gorgias cost? ▼
As of mid-2026 Gorgias sells four bundled Helpdesk + AI Agent plans, priced (billed annually, per month) at Starter $40 (50 tickets + 30 automated interactions), Basic $77 (300 + 30), Pro $471 (2,000 + 190), and Advanced $1,227 (5,000 + 530), plus custom Enterprise. Billed monthly the totals are $40, $90, $550, and $1,430. Toggling the AI Agent off reverts to helpdesk-only prices of Starter $10, Basic $60, Pro $360, and Advanced $900 per month.
Does Gorgias charge per user or per seat? ▼
No. Gorgias includes unlimited users on every plan and bills on billable tickets per month instead of per agent seat. Starter is the exception with a 3-user cap; all higher tiers allow up to 500 users.
How is the Gorgias AI Agent priced? ▼
As of mid-2026 the AI Agent is bundled into every plan (an 'Add AI Agent' toggle that is on by default) with an included allotment of automated interactions — 30 on Starter and Basic, 190 on Pro, 530 on Advanced — priced at roughly $0.90 each on annual billing (about $1.00 monthly). Automated interactions beyond the allotment bill at a flat $1.50 each, up from the prior flat $0.90 pay-as-you-go rate. Interactions run on Email and Chat, and one handed off to a human is not also billed as a Helpdesk ticket.
Has Gorgias pricing changed over time? ▼
The helpdesk tier prices (Basic $60, Pro $360, Advanced $900 monthly) have been stable since August 2022. What keeps changing is AI pricing: a flat Automation add-on in 2022, a bundled automation-percentage slider in 2025, a transparent flat $0.90 per resolved conversation in early 2026, and — by mid-2026 — an included-interaction allotment bundled into every plan with a $1.50 per-interaction overage.
Is this Gorgias AI pricing calculator free and accurate? ▼
Yes — it's completely free with no signup. It uses the latest publicly available Gorgias AI pricing (verified July 2026). Actual costs may vary with volume discounts or enterprise terms — always confirm on Gorgias AI's official pricing page.