Conversation Intelligence — Conversation intelligence records and analyzes sales calls — extracting objections, competitor mentions, pricing discussions, and risk signals automatically. Its findings flow into deal scoring and coaching, and pricing teams mine it for how buyers actually react to the rate card.
Conversation Intelligence lives in the Negotiate & Close phase of Win the Deal — the stage where you quote, negotiate, and close on governed pricing. In the corpus tool index this phase maps to the CPQ and CRMcategories.